DELIVERY + PROFESSIONAL INSTALLATION
Delivery - Free (valued at up to $309) Installation - $249
Delivery and installation is only available in our install zones.
Delivery and installation is only available in our install zones - please check here to see if you are eligible.
Our timeframe* for delivery and installation in your yard is normally completed within 10 business days for all areas where installation is offered.
Our timeframe* for delivery and installation in your yard is normally completed within 10 business days for all areas where installation is offered.
You can find more information on the order, delivery and installation process here.
You can find more information on the order, delivery and installation process here.
* Please note that delivery timeframes are estimates only. Your delivery / installation will usually take place within 10 business days. Installation bookings are scheduled based on availability which can vary depending on location. We will do everything that we can to try and install as quickly as possible, however, this cannot always be guaranteed. If you have any special requests for dates, let us know as soon as possible. We’ll try our best to accommodate requests, dependent on availability.
* Please note that delivery timeframes are estimates only. Your delivery / installation will usually take place within 10 business days. Installation bookings are scheduled based on availability which can vary depending on location. We will do everything that we can to try and install as quickly as possible, however, this cannot always be guaranteed. If you have any special requests for dates, let us know as soon as possible. We’ll try our best to accommodate requests, dependent on availability.
What Springfree Customers are saying
It's all just epic - from purchase to play!
The Flan Clan
South East Queensland, QLD
My nine year old son and I have been renting in an apartment for the past five years. My son has been bursting at the seams to have a yard to pop a tramp in. We finally got there. And the team were seriously "super impressive" with making our tramp dream come true. The tramp is ridic crazy super fun! We love it!
Best trampoline ever!!!
R and M Skoric
Australia
What a fantastic product!!! My 4 year old absolutely loves it and so do we (parents). Very professional company, from order to delivery everything was great, 5 star from me on the product quality and purchase experiance. Would recommend it to everyone. Thanks Springfree Team!!!
Fantastic customer service and quality product!
Elise
Greater Melbourne (Inner), VIC
We’ve purchased the medium oval trampoline for our 3 kids and my Husband and I have been so impressed with the customer service of Springfree. I put in an inquiry online last week and the following morning I had a prompt follow up call to inform me all about the products and assist with a suggestion of what they thought was ideal for our space. We were so grateful for the guidance and we have had a fantastic overall experience! The product quality is second to none!
DELIVERY + SELF INSTALLATION
Delivery - Free (valued at up to $309)
Delivery to your door is free Australia wide and our timeframes* are:
7-10 business days for Sydney, Melbourne, Brisbane and Sunshine Coast.
Approx 10 business days for all other areas in Australia.
Please check our postcode checker here to see if we deliver to you.
Your Springfree Trampoline is supplied flat-packed as a kit, designed to be installed by parents. Included are comprehensive installation manuals with easy to follow step-by-step instructions. We also have instructional videos and an app to guide you.
For successful self installation we recommend:- Two people working together to make it easier.
- Use BILT, the Springfree Installation App, an easy 3D interactive guide - check it out here
- Set aside at 2-3 hours to complete your Springfree Trampoline installation.
- Read the installation manuals and take the time to watch the instructional videos. We highly recommend you read the manual and watch the videos in full BEFORE starting installation.
- Additional handy tips can be found here.
You can find more information on the order and delivery process here
* Please note that delivery timeframes are estimates only. Although we try to deliver within 7-10 days in capital cities it's not always possible. If you have any special requests for dates, let us know as soon as possible. We’ll try our best to accommodate requests, depending on availability. Some rural locations may be excluded from delivery to door service.
CLICK & COLLECT + SELF INSTALLATION
Our Click and Collect service is free and the best option if you need your Springfree right away.
A confirmation email will be sent to you within 24 business hours of placing an order, with your invoice attached.
Your Springfree Trampoline is supplied flat-packed as a kit, designed to be installed by parents. Included are comprehensive installation manuals with easy to follow step-by-step instructions. We also have instructional videos and an app to guide you.
For successful self installation we recommend:- Two people working together to make it easier.
- Use BILT, the Springfree Installation App, an easy 3D interactive guide - check it out here
- Set aside at 2-3 hours to complete your Springfree Trampoline installation.
- Read the installation manuals and take the time to watch the instructional videos. We highly recommend you read the manual and watch the videos i in full BEFORE starting installation.
- Additional handy tips can be found here.
You can find more information on the click & collect process here
THE PROCESS
Once your purchase is complete our bookings team will be in contact to arrange a suitable time for delivery and/or installation.
Alternatively, a Notification of Dispatch will let you know your trampoline is on its way via a 3rd party freight provider.
We always want to help, so if you have any special requests, please let our team know and we will do the best that we can based on team availability.
When we contact you to finalise your delivery/installation time, respectfully we ask you to confirm if you will be home during this service.
We don’t require you to be home unless this is required for access to the property.
If you will be home.
- If you or anyone in the home is unwell, we would kindly request that everyone remains indoors and we complete a contactless delivery/installation for you. If you are not going to be home.
- Please confirm somewhere our driver can leave any parcels safely.
For installation, please make sure we have access prior to arrival and we have a clear area to complete the installation or service with a suitable marker left for trampoline placement.
Important Information About InstallationTo ensure safe installation of your new Springfree, our installer can only complete installation if the space meets the following conditions:
- Flat, even and solid ground.
- Minimum height clearance of 5m (from the mat up) from all hard surfaces – e.g. over-hanging branches, cables, roofing, or power lines.
- Clean and free of obstacles and debris.
Select Click & Collect as the delivery method at checkout. Your nearest store address for Click & Collect will be automatically displayed. A confirmation email will be sent to you within 24 business hours of placing an order, with your fully paid sales order attached.
You can collect your order in store during business hours. Be sure to bring your purchase documents and Photo ID to collect your items within 5 days of purchase. Please call 1800 586 772 if you can't make it in within that timeframe.
If you authorise another person to pick up on your behalf, he or she will need to provide the fully paid sales order and require photo identification in order to sign for, and collect your trampoline.
